What activities does your business undertake daily to improve the skill and capability of the team?
By way of example – any of these;
- Team meetings
- Staff training
- Onboarding new starters
- Performance development
- Strategic planning session
- Constructive feedback conversations
And there is so much more…
Are you doing any of these today or something else?
Let’s add to the list.
Today I’m in-house with a tourism business training the new trainer who will be rolling out and managing the training and development of this team in 2023.
It’s super exciting.
No 1. because the business is COMMITTED to improving their people.
No 2. because they are creating a system now to ensure progress and development for improvement and growth of people, the department, and the business.
No 3. because staying still and complacency will not work with the new now and external challenges our industry is facing.
With almost 30 staff in the reservations department, systems, processes, structure, and standards are a priority.
Whether you have a team of 2, 20, or 200, do you know what the priorities are for developing skill and capability across the team?
They’re not the same for every team, department, or business.
In fact, they’re unique to where the business is at. Rather than spend time, energy, and money on the less important focus areas, it is critical to be very targeted and strategic with what’s needed right now.
Do you have the plan in place for 2023?
Reach out if you want to talk about priorities and your 2023 Tourism Leadership Plan.
P.S Whenever you’re ready… here are 4 ways I can help you develop and work on your business leadership capabilities:
- Grab a free copy of Smash Indecision and Overwhelm, 4 Steps for Better Business Leadership E-book
It’s the road map to overcoming doubt and indecision, how to deal with “overwhelm” to improve your business leadership capabilities. —Click Here
- Join the Tourism Business Leader’s Facebook group and connect with like-minded leaders focused on building highly effective teams
It’s our Facebook community where smart leaders get to learn more about creativity, leadership and performance for tourism business success. —Click Here
- Join our Tourism Pro-Team Program
Helping tourism business leaders develop their skills to improve engagement, accountability and performance of the team. If you’d like to work with me so you can stop being reactive, have the difficult conversations and drive performance to get the results you want and know the business need then…message PRO to me here and I’ll get you all the details.
- Let’s get the Whole Team Together
Would you like a different perspective and someone else at the front of the room or on zoom/teams to lead regular and consistent team building, accountability, and engaging learning experiences, that drive results and outcomes for individuals, teams, and the business? If you feel a little challenged with everything going on, maybe sounding like a cracked recorded saying things repeatedly, or actually not 100% how to motivate and inspire the team, given the current nature of business, it may be useful for us to chat. Message TEAM to me here… and tell me a little about the business, your team, and what you’d like to work on together.