We are humans, not robots. Effective thinking is critical for business leadership. For leading self, others and the business. Our businesses have evolved and adapted over the last 3 years, in many different ways, shapes and forms. Especially in tourism, and depending on location, size and so many variables. What we may find ourselves needing […]
Getting to Goal
What does it take to get to goal? What does it mean for you to get to goal? In Weight Watchers’ world – it’s about hitting the number that you’d stated you wanted to get to at the beginning of the program. When I started, I put a number into the app, wrote some reasons […]
Training Up Other Leaders in the Business
It’s all well and good to be a solid leader oneself and possibly have years of experience under the belt, however, it’s a different ball game when it comes to training others in the business up to be able to take over elements, some or much of your role. Perhaps you’re stepping back, perhaps you […]
Delivering the Ultimate in Guest Experience
What does it take to have happy customers? What keeps guests coming back time and time again or telling their friends and family? These two indicators are great measures of success in tourism to know when a product or experience has nailed it. That the delivery of the guest experience is so good, that guests […]
Managing the Whelm
How good are you at doing the ‘Whelm’? My client Sally has been great at it lately. It’s the feeling when it’s all too much, when the to-do list has gotten so big, it’s beyond unmanageable. We call it the Whelm. It starts to take over everything and impacts sleep, focus, energy and productivity. Here’s […]
Focus is a Super Power
Do you have this superpower at your fingertips? Ever have days when you wish you could shut the door, turn off all the surrounding noise, people, and commitments, and REALLY focus? I can. It’s one of my superpowers. One I use a LOT. Here’s why. I get stuff done when I’m super focused. It’s faster […]
When Personalities Collide
So many business leaders say to me ‘Our team is so different. We have such different personalities!” Yes, we’re all very different, however, there are certainly also similarities. And whilst it is never about a cookie cutter one-size fits all, once you get a feel for the similarities and differences, it actually makes life much […]
Raising Our Standards
In the words of Tony Robbins “The ONLY THING that will… ❤️ change our lives 💼 change our businesses 💵 change our money/wealth 🫂 change our relationships Is raising our standards. 💯 The only thing that changes our life long-term is when we raise ⬆️ our standards. So what does that mean? 👇 We all […]
3 Ways to Re-gain Momentum
Jane and her team were a little stuck in their business. They were stuck being very operational. Caught up in the day to day. Their pace was hectic, they were going fast and they were actually great at doing. However they weren’t actually loving who they were being and weren’t able to focus on what […]
Workshopping the 3P’s
How often do you get the team together? Are the meetings always operational or do you get a chance to be strategic? Do you focus on product (or service), process or spend time talking people. I love using the 3 P’s technique. Product, Process and People Often many businesses get caught up or bogged down […]
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