This morning this very phrase was top of mind and frequently used when brainstorming with a client. “If not now, when?” It can be a powerful motivator for decision-making and taking action. In the face of business difficulties and issues that are impacting the tourism industry, it can be tempting to wait and see how […]
Workshopping the 3P’s
How often do you get your tourism team together? Are the meetings always operational or do you get a chance to be strategic? Do you focus on your tourism product (or service), process, or spend time talking about your people? I love using the 3P’s technique. Product, Process, and People Often many businesses get caught […]
Speed of Recovery
There are many reasons teams are slow at recovering from challenges, and yet SPEED of RECOVERY is one of the most important factors for high-performance teams. At no point, can we ever say it’ll be smooth sailing and clear skies. Every business has its challenges, as every team does, and so it’s not about wishing […]
The Top 10 Tendencies Obstructing Human High Performance
Recently delivered several workshops on this topic, and we discussed specifically the Top 10 Tendencies that are obstructing human high performance. Particularly impacting workplace culture, routines and habits, communication, competitiveness, adherence to process/rules and so much more. Each team that participated was fortunate enough to be in the ‘Pro-Team’ category (a 7-8/10), already a professional […]
Build a Stronger Tourism Team and Grow Their Capabilities
Do you frequently find yourself climbing or falling into the problem box? Suddenly you’re the one in there solving everyone’s problems. Or do you love being the ‘go-to’, the guru answering all the questions? If you’re wanting to build a stronger tourism team and grow capability within others, it’s really important to stay out of […]
Retaining, Training or Harnessing Talent
There are a lot of conversations about mass resignations happening in the US. Will Australia face it too? Has it started already? The tourism industry is also currently struggling to find people and fill roles. Some businesses are slicing and dicing to be leaner and meaner than ever before, regardless of longevity, loyalty and commitment […]
Stop Avoiding Difficult Conversations
Whether it’s at work managing a team, leading a business, talking to your superiors, working with clients, at home with a partner, or dealing with children, these types of conversations are around us all day long. Are you needing to have a conversation with someone? It could be a business discussion or something personal. It’s […]
Piggy in the Middle
On our recent school holidays, we found warmer weather and hit the pool. So much fun and great to get some sun and warmth onto our bodies after this weird and wet Sydney weather. One of our family favourites is the game Piggy in the Middle. The kids now 11 and 13 love pegging the […]
When Personalities Collide
So many business leaders say to me ‘Our team is so different. We have such different personalities!” Yes, we’re all very different, however, there are certainly also similarities. And whilst it is never about a cookie cutter one-size fits all, once you get a feel for the similarities and differences, it actually makes life much […]
Different Learning Styles
Have you ever stopped to consider how you best learn? Recently undertaking an 8 week pottery course, really shone a new light onto this very topic for me. Whilst I’m used to it in the business sense, this course was a classic reminder of how we are all different. Of the 5 in our class, […]
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