How often do you get the team together? Are the meetings always operational or do you get a chance to be strategic? Do you focus on product (or service), process or spend time talking people.
I love using the 3 P’s technique.
Product, Process and People
Often many businesses get caught up or bogged down in putting too much energy to 1 or 2 of the P’s and not enough into the 3rd. It’s not the same for each business. It actually depends entirely on the phase of growth the business is in currently and where they’re headed to.
It could be the issues and gaps are blind spots, as in the business leadership doesn’t realise that’s where the problems are.
Or perhaps they’re obvious issues, without a way to solve the problems yet.
It’s on the to-do list, however there is never enough time, money or resources.
Whether known or unknown, workshopping it is a great way to bring to light what’s working well and what needs tweaking, refining and improving.
Without the product, we’ll have no customers, without processes, our people can’t work productively and without the people, we can’t service our customers.
So it all ties in and all needs some love.
It’s not about fixing it all yesterday either, it’s about awareness, communication and action to get the ball rolling, the ship sailing and business growing.
Want a hand workshopping it with your team?
Genevieve