Where do your strengths lie when it comes to managing Self, Team, Business and Customer?
Some will tell me they’re amazing at looking after their customers, all over it. And many say they’re pretty good on the business front, however often I hear the gap and challenges lie with the team.
People say they have problems with…
- Lack of staff
- Lack of skill
- Lack of time to teach and train staff
- Lack of resources to hire new staff or train existing staff
- Lack of confidence when it comes to performance managing staff.
So here’s the thing, let me be completely frank. Where the work is needed is with SELF. Being a leader takes a lot of guts. As the old saying goes “All Guts, No Glory”.
Frankly, there is an intensity to dealing with staff. People are our greatest asset and are our biggest-time ‘users’. You may have been tempted to put the word ‘time wasters’ in here. And yes, often we can waste time, not because our staff wastes our time, it’s because we haven’t used our time well in the past and likely don’t currently use our time well. Do you want to continue that in the future?
In essence, it really does still come back to SELF, and how we:
- Manage our time
- Juggle priorities
- Handle our stress
- Effectively maintain relationships
- Deal with the difficult conversations
- Put boundaries into place and hold people to account
- Drive momentum, consistency, and results
- And so much more.
So if you think it’s actually all about the team….. Think again…….
Is it actually more about SELF? What steps can you take to shift things from the here and now, and into the future? So that your team definitely is your greatest asset, and is being effectively led.
P.S Whenever you’re ready… here are 4 ways I can help you develop and work on your business leadership capabilities:
- Grab a free copy of Smash Indecision and Overwhelm, 4 Steps for Better Business Leadership E-book
It’s the road map to overcoming doubt and indecision, how to deal with “overwhelm” to improve your business leadership capabilities. —Click Here
- Join the Tourism Business Leader’s Facebook group and connect with like-minded leaders focused on building highly effective teams
It’s our Facebook community where smart leaders get to learn more about creativity, leadership and performance for tourism business success. —Click Here
- Join our Tourism Pro-Team Program
Helping tourism business leaders develop their skills to improve engagement, accountability and performance of the team. If you’d like to work with me so you can stop being reactive, have the difficult conversations and drive performance to get the results you want and know the business need then…message PRO to me here and I’ll get you all the details.
- Let’s get the Whole Team Together
Would you like a different perspective and someone else at the front of the room or on zoom/teams to lead regular and consistent team building, accountability, and engaging learning experiences, that drive results and outcomes for individuals, teams, and the business? If you feel a little challenged with everything going on, maybe sounding like a cracked recorded saying things repeatedly, or actually not 100% how to motivate and inspire the team, given the current nature of business, it may be useful for us to chat. Message TEAM to me here… and tell me a little about the business, your team, and what you’d like to work on together.