Confidence, a topic of great interest, plays a pivotal role in the world of leadership. For tourism business leaders, striking the right balance between certainty and doubt can make all the difference. Let’s explore the significance of leadership confidence and I’ll offer actionable insights for tourism professionals to bolster their assertiveness and decisiveness. The Crucial […]
Key Takeaways from the NoVacancy Conference: Insights for Tourism & Hospitality
Last week I attended the NoVacancy Conference held at the ICC in Sydney. With an impressive show floor exhibiting innovative solutions to technology, design and distribution, it certainly had something for everyone. In particular, I was drawn to the range of expert speakers and panels presenting throughout the 2 day across a range of topics […]
Maximising Productivity: A Guide for Busy Tourism Professionals in Fast-Paced Environments
Every moment counts, doesn’t it? Time isn’t growing on trees. We all only have 24 hours in a day. Time is a VERY precious resource. As a busy tourism professional working in a fast-paced environment, mastering the art of productivity is essential. Today, we’ll delve into three key strategies to help you make the most […]
A Quick Tip on Prioritising Health
Last week at a Goal-Setting Workshop for clients, I was blown away by the number of people in the session who wanted to work on their personal goals over and above their professional (work or business) goals. It showcased a real need for people to create and have time to sit down and think about […]
Little Touches make a Big Difference
It was a simple green blanket. Not sure if it was the choice of green or the texture and warmth it exuded, however, I let out a very large sigh of relief and pleasure walking into this hotel room. In fact, there were many sighs of pleasure during this recent stay in regional NSW, because […]
Mastering Difficult Personalities: Unleashing Positive Intelligence for Effective Leadership
With the dynamic and evolving industry that tourism is, I believe exceptional leadership is the cornerstone of success. As leaders in the tourism industry, it’s not uncommon to encounter challenging personalities within your team. These situations, while uncomfortable, hold valuable lessons and opportunities for growth. For individuals, a team and a business. Let’s delve into […]
Chat GPT on Leadership – A Must Read
Anyone else loving Chat GPT? The content creation in all forms of speeches, checklists, blogs, instructions etc. Seriously I’m loving it. I find it quite a phenomenal concept after years of being in sales, marketing, product development and leadership. It does take time to personalise, ask great questions, tweak and then polish it all up, […]
How To Improve Leadership Confidence
One of the most frequent conversations I have with clients is about “How to improve Leadership Confidence”. It’s rare that in the beginning, because people always like to show me they’re confident and they have the “S$%T” together. Yes truly. However quite rapidly within a session or two, once the facade drops and raw […]
Difficult Conversations Made Easier
No matter how hard difficult conversations are, they only become easier with practice. In coaching sessions, when we have our accountability calls, I’ll follow up and ask “How’d that conversation go with Mary, Tom, or Sally….” (insert name of a person for said difficult conversation). I love hearing the responses, the progress, the hiccups and […]
Strategies For Dealing with Staff who are Closed to Change
Are you in a leadership role with some very long-term staff members? It can have its benefits and challenges. Growing a business requires developing people because for a business to grow the leader and team must grow. They go hand in hand. However, what do you do if you’re implementing change, new ideas, and initiatives, […]
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