This morning this very phrase was top of mind and frequently used when brainstorming with a client. “If not now, when?” It can be a powerful motivator for decision-making and taking action. In the face of business difficulties and issues that are impacting the tourism industry, it can be tempting to wait and see how […]
Retaining, Training or Harnessing Talent
There are a lot of conversations about mass resignations happening in the US. Will Australia face it too? Has it started already? The tourism industry is also currently struggling to find people and fill roles. Some businesses are slicing and dicing to be leaner and meaner than ever before, regardless of longevity, loyalty and commitment […]
Two Great Fundamentals in Business
There are two absolutely fundamental requirements that I LOVE and ADORE in business. Both the Customer Journey and the Employee Experience. Both go hand in hand for ensuring engagement, retention, productivity and satisfaction. They’re also terrific for at the very least identifying the gaps and opportunities, which may still be a work-in-progress (possibly constantly) or […]
Know when to Stop and Take Stock
How often do you stop and take stock with how you, the team and business are tracking? In the last 18 months with so much going on, it’s been pretty easy to get VERY caught up in the day to day. Dealing with the urgent priorities. We get very used to that pattern of behaviour […]
WELL-BEING must come first
Are you feeling overwhelmed, anxious, way more tense than normal… is EVERYTHING taking its toll? Is your resilience low, vitality vanished and are you feeling flatter than ever before? If not… that’s fantastic, and if yes, perhaps this is you or someone you know, friend, family member, colleague or a team member, then please read […]
Drama in the Workplace
Have you ever thought some of the drama being played out at work could be worthy of an Oscar award? It’s so intense, long running and well-acted. That is, well, if you’re able to observe it and actually not get entangled up in the drama itself. Not all of us find it that easy to […]
Facing Difficult Conversations
Here’s a few ideas on how to stop avoiding the difficult Conversations and be courageous for constructive conversations instead! Are you needing to have a conversation with someone? It could be a business discussion or something personal. It’s on your mind. It’s been niggling, bugging you and you’ve been putting it off? Firstly – ask […]
Overcoming Presenting Nerves
“Staring out across the audience, I could feel the nerves wanting to take over, the feeling of dread coming back into the pit of my stomach… NO, I said to myself, you’ve got this. I focused on the far wall of the room, just slightly above everyone’s head and breathed, in and out, in and […]
Calm for Christmas
The sound of laughter, the smells of Christmas, red and green everywhere, a present is passed to you with the words ‘Merry Christmas’ and despite the beauty, joy and family in front of you, surrounding you, it’s hard to be present and focused. With so much on your mind, the presence of family or friends […]
Developing Mental Fitness
Will never forget sitting at the doctor’s after the antenatal depression diagnosis, as she said “Well you’ve probably been depressed for most of your 20’s and 30’s, you just did a lot of exercise to compensate.” No kid, a lot of exercise. I spend years running, cycling, swimming, being super sporty to feel good. To […]
