Are you good with quick check-ins with your team? Or do conversations end up dragging on and taking way longer than necessary? One of my fave clients and I have this new arrangement that is going so well. He’s a fast talker and an action-taker. We have weekly 10 with Gen’s. Then a monthly big […]
Know Your Numbers: Empowering Tourism and Hospitality Leaders for Informed Decision-Making and Action-Taking
Lisa and I have been talking numbers. It’s not her strength, she loves the people more and she knows she’s got to focus on learning to love the numbers, number-crunching and hitting targets, and driving high performance. In 2024 the team has some big targets to hit. “But, how do we make the non-tangible elements […]
How Sabotage Kills Teamwork
“Our resilience is untested until we suffer setbacks” Liz Sheppard, clinical psychologist and peak performance coach to Olympians and Athletes. Not sure about you, however I’ve always found leadership feels like 2 steps forward and 5 steps backwards most days. Everyone wants a piece of you, there are 1000 things on the to-do list, firefighting […]
Do you have a love/hate relationship with time?
Time is a precious commodity, one which we too easily give away and can never get back. What’s your thing with time? Is it the wasted time in meetings (online or in person), going around in circles because people aren’t prepared, aren’t contributing, or are reluctant or avoiding decision-making? Or is it more the confusion, […]
Shifting the Focus to Dynamics, rather than Tactics and Strategy
Team not hitting the numbers? Struggling with some complex people issues? So under the pump, you sometimes feel like you can’t breathe some days? Whilst our natural comfort zone might be to keep pushing the tactics and strategy. Please stop. Maybe it’s time to work on dynamics. Often overlooked, focusing on team dynamics is the […]
Time Management Mastery for Busy Tourism Leaders
Every year tends to start with new goals, well-planned schedules, and a sense of control over our time. Yet, before we know it, our daily whirlwind takes over. We can feel like our days are spiraling out of control. For busy tourism leaders, regaining control over your time is crucial. Here are some straightforward tips […]
The Power of Leadership Confidence: Harnessing Certainty for Tourism Business Success
Confidence, a topic of great interest, plays a pivotal role in the world of leadership. For tourism business leaders, striking the right balance between certainty and doubt can make all the difference. Let’s explore the significance of leadership confidence and I’ll offer actionable insights for tourism professionals to bolster their assertiveness and decisiveness. The Crucial […]
Key Takeaways from the NoVacancy Conference: Insights for Tourism & Hospitality
Last week I attended the NoVacancy Conference held at the ICC in Sydney. With an impressive show floor exhibiting innovative solutions to technology, design and distribution, it certainly had something for everyone. In particular, I was drawn to the range of expert speakers and panels presenting throughout the 2 day across a range of topics […]
Clutter Clearer rather than Chaos Creator
Too much on your mind? Being pulled from pillar to post? Feel like you end up distracted, and never able to finish anything? It can look and feel a bit like chaos. When you’re leading a team, growing a business, looking after customers and clients, it can be very busy being all things to everyone […]
Maximising Productivity: A Guide for Busy Tourism Professionals in Fast-Paced Environments
Every moment counts, doesn’t it? Time isn’t growing on trees. We all only have 24 hours in a day. Time is a VERY precious resource. As a busy tourism professional working in a fast-paced environment, mastering the art of productivity is essential. Today, we’ll delve into three key strategies to help you make the most […]
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